State Farm® Insurance Agent Susan Balderson

"im eighteen. With a corvette. Statefarm had the lowest rates. Not even in the 200’s i say. For an eighteen year old. Just for the sweetest, funniest, vibiest lady named kim to call me not even ten minutes later. Talking about how she would look to lower my rates as soon as she could. Girl, its after hours! She took the time out of her day to go over everything with me, and send me everything i needed via number. She was so sweet, and they are definitely for the people over here. 10/10 would reccomend."

"We recently moved from Minnesota to Virginia. We needed a home owners policy for our new house, we needed to re-establish our auto and camper policies once we were in the new house. Penny has been beyond helpful in helping us get everything in place. We greatly appreciate how professional, helpful, patient, friendly and knowledgeable she has been during this process! Highly recommend this agency!"

"Penny is awesome!! I had let time slip up on me and forgot to call her beginning of the week and my insurance was set to run out the next day. Penny got me covered while on the phone and took payment. I was stressed but she got me taken care of and my weekend was stress free! It was a shame the company we had insurance with for 40 years or more wouldn’t do anything to help but Penny was able to make it happen in a few minutes!! I highly recommend Penny and the State Farm agent Susan Balderson."

"Penny was so great. Got the exact policy I needed at a great price. She made the experience great"

"Would 100 percent recommend. Taylor was a big help!!"

"Taylor was great! Very responsive and quick to assist my needs!! Highly recommend"

"Thank you so much for all that you do pertaining to the insurance that I have with State Farm. It’s always a pleasure dealing with a confident and reliable staff and personnel. It’s been a pleasure in past years and looking forward to future years to continue."

"Excellent excellent customer service staff goes above and beyond the call to help each and everyone of their customers I could not recommend them enough!"

"Great Insurance agent and makes you feel like part of the family"

"I had an excellent experience with this insurance agency. The staff was professional, knowledgeable, and genuinely took the time to explain all of my options. They made the entire process simple and stress-free, answered all of my questions promptly, and helped me find the coverage that best fit my needs and budget.

Customer service was outstanding from start to finish, and I truly felt like they cared about helping me rather than just making a sale. I highly recommend this agency to anyone looking for reliable insurance coverage and exceptional service. Thank you for going above and beyond!"

"I couldn’t ask for a better team to take care of my insurance needs. They are so friendly and knowledgeable!! In my time of need the response was immediate which made me feel at ease. The absolute best!!!"

"Great atmosphere, they have cute dogs too"

"The agents in the office were very helpful with all of my needs, specifically, Taylor! She was very responsive, respectful, and quick to help assist me with my needs!"

"Penny was who I needed to speak with, she helped me get a policy on a home clear across the country. I had contacted a couple of State Farm agents, as I already have State Farm for all personal policies. Penny reached out to me immediately and we worked together to get my new home insured. It took the other agent office over a week to call back. We look forward to work with Penny again when we make the final move this fall."

"Taylor was quick to help and very professional. This is a wonderful office!"

"Talked with Penny today and she was able to help me in a very timely manner. They are extremely professional and take care of you like you’re family. If I could give Susanne Balderson’s office 10 stars I would! 5 star service for sure !"

"Taylor made my move from Minnesota to Virginia very easy by handling all of my insurance needs. I highly recommend this agency for insurance."

"Taylor was beyond helpful and the service was very quick! Highly recommend speaking with them if you are looking for insurance!"

"Penny was great to work with! Very responsive and helpful with all of my questions. I also saved more than expected when making the switch to State Farm."

"Penny was so understanding and helpful. She was able to give me the same coverage as Progressive and a 10k life insurance policy for less than I was paying before Progressive tried to jack my premium!"

"Taylor took care of me and was very professional and courteous."

"My agent was so helpful! Very kind and found the best options for me ❤️ Penny & Susan are so accommodating and can help with anything!"

"Very helpful. Great service"

"Great customer service and an amazing experience working with Penny!
Thanks Penny for your outstanding support."

"I've been very happy with our experience as State Farm customers. Our insurance costs have actually gone down the past few years as other folks have seen increases. Susan Balderson's office is extremely quick to reply to our emails and make account changes. We typically try to shop around for insurance every few years, but we haven't had to with Susan's State Farm office!"